Wednesday, September 26, 2007

The Big Mac

No, not the McDonald's sandwich...the computer.

I read Greta Van Susteren's blog on with fair regularity as it can be both funny and informative. So imagine my surprise this morning when I found a plea for help from Greta.

She couldn't open a PDF file. And wouldn't you know it...the ONE thing I DO know how to do is open a pdf! I even know what program to use to open it with! Amazing, I know, but true! So I was eager to share my singular grain of knowledge with Greta and her readers. Of course, just about everyone knew you needed Adobe to open the file with, but for one shining moment, I knew something about computers!

Like me, Greta uses a Mac. I'm new to the world of Mac and entered it with trepidation.

How silly of me.

My troubles started back in early summer, when a strong lightening storm passed over my neigborhood while I was at work. As luck would have it, a bolt of lightening decided to make contact wiht the earth outside my home, rendering 3 televisions, the sprinkler system, alarm system, garage door opener and my 4 year old laptop useless.

I wasn't too broken up, to be honest. The laptop's time had come. I was desperately trying to make it hang on until the end of the year so that I could save up to get a new one. One of the tv's time had come too. And I had already gotten its replacement but had been too lazy to carry it up the stairs, so it survived the strike.

I did my research on a new laptop, and had settled on a $1400 HP with a kickin' 17" screen and all sort of bells and whistles...and Windows Vista.

Now, EVERYTHING at BestBuy came preloaded with Windows Vista. So, knowing that it was only a matter of time before I had to upgrade to Windows Vista, I bought the laptop in good faith. I got it home, hooked it up, hooked up the new modem with the wireless router and...nothing. After 2 and a half hours on the phone with Verizon tech support, it was determined that my modem "had issues with Vista". So I packed the modem up, and headed back to BestBuy the next night, exchanged it for a new modem I was assured didn't have issues with Vista, and tried it again. Still nothing. This time I tried the tech support line for HP. After an hour and a half on the phone with a lovely gentleman located somewhere in India, I still had no connection to the internet. I decided to return the laptop to Best Buy. Sure, the picture on the computer was beautiful, crisp and clear, but what good was it to me if I couldn't get online? It was little more than a $1400 game of Mah Jong. At BestBuy, the geek at GeekSquad had to test the computer before they would give you a full refund (meaning they wouldn't charge you a 15% restocking fee). Well, even the geek couldn't get it to connect, and determined that Vista had compatability issues with the Norton antivirus that was also preloaded on the computer.

Up to this point, all I knew about a computer was how to push the button and turn it on. Now I can discuss compatability issues rather coherently.

As I dejectedly lugged my shiny new laptop to the customer service counter for my full refund, a man waiting in line for hte Geek Squad whispered to me: "Pssst...get a Mac".

The same words my coworkers had been saying to me thru my ordeal.

So, it was with great fear that I entered the Apple store in my local mall. Timidly, I walked around the table with the laptops on it, skillfully dodging Yuppies monopolizing salesmen and running children hell bent on beating the adult to the open computer. I read the product descriptions on Macbook and MacBook Pro a like, and after several visits and conversations with sales staff, I settled on the MacBook Pro, which proved to be more difficult to procure at my local store than I had thought. I was finally able to get a staffer at a different Apple store to hold one for me, and was soon nervously pushing the power button on my sleek new machine.

The initial butterflies were all for nothing. I can safely say that my MacBook Pro is the easiest foray into computing that I have ever had! I can only hope Greta Van Susteren feels the same way :)


Ronda said...

Macs are the best! Glad to have you in the club, LOL.

Lisa said...

i wuf my macbook pro lol


i finally founf out how to use the webcam! LOL!!

Ronda said...

Ooohh, does that mean we'll get to see some video on this blog?

Lisa said...

Uh....that'd be a big NO, Ronda LOL